Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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It is very dull and there are no windows
Que faut-il changer pour améliorer la culture de l’entreprise?
a simple face lit of the sales floor
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Budgeting worker pay, benefits, the quality of the work environment.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We've recently been told that all benefits INCLUDING raises will be discontinued
Qu’avez-vous le plus aimé du procédé d’entretien?
My basic knowledge was tested and a simple grammar and typing test had to be taken
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Our HR departs acts as if they are then mob running around imtimidating everyone about simple dress code violations when someone is out here setting fires in restrooms
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