Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I wasted 2 years of my life no good came from that place
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Get better management and people that don't play favorites
Que faut-il changer pour améliorer la culture de l’entreprise?
The store needed an upgrade and Jew equipment and proper staff that know how to clean and keep things clean
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The value of work didn't add up for my pay and after pretty much having to take over the evening shift because we couldn't keep anyone staffed for that shift I became shift manager
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