Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Awful. Horrible. Low morale. Managers who treat you like dirt.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Valuing their employees and providing better benefits
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
There isnt anything positive other than some of the people i work alongside
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
They need to employ older people who don't constantly take time off just because its a weekend.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The customer means more than the employees. Better pay, better vacation leave, and a better way of scoring employees' progression.
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