Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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It can be a positive place to work if you take the job seriously and show up and do the work as with any job. It is what you make it.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
It's a sales environment where you're given quite a bit of autonomy so the job is what you make it.
Qu’est-ce qui vous rend le plus heureux au travail?
The idea that I can go in and potentially make a commission on top of an hourly check with overtime.
Quelles sont les meilleures choses à propos de votre équipe?
Team management is great, attentive, helpful, willing to go above and beyond for the people who are willing tot put in the work.
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
I was in the office for almost four hours before the interview concluded. The recruiting area is huge and there are always a lot of interviewees waiting, but four hours is absurd.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The 'health insurance' that I signed up for was actually a limited medical benefit program which essentially only gives you a discount on some prescriptions. The first year in any position is not the best with benefits but they supposedly get better after the first year.
Other Employee Reviews for Alorica
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