Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Happy with the job but disappointed in how the workers get treated
Qu’avez-vous le plus aimé du procédé d’entretien?
Just how fast the process actually is.
Qu’est-ce qui vous rend le plus heureux au travail?
Just helping people out who needs the help
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Positive people and positive attitudes
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Communication needs improvement without that the job is nothing
Quelles sont les meilleures choses à propos de votre équipe?
We are very positive, great mindset, get along with each other
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
When you are crossed trained u deserve more pay. When u handle more than one department.
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