Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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An increase in income for the work I did.
Quelles sont les meilleures choses à propos de votre équipe?
I enjoy working with others and really got along with my coworkers.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We are expected to do the work for f three or four people in 8 hours a day.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Better compensation for employees. We don’t make enough to live off of. Most of us have 2nd jobs to compensate our incomes. Getting healthcare through them is too expensiv
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