Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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if you need something for now untill you get something else, then this is the job for you.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
that at least my boss was nice.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
the amount of money that you make isn't worth the aggrivation of poor training, negative attitudes in the building and outlandish expectations on the calls.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
we were all frustrated because you can't get help on your questions, the training is horrible, and a lot of us don't know what we're doing.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
i feel that they should give people a raise for the amount of work that you do. i also feel that with paid time off, you should be able to accrue them a whole lot faster.
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