Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Barely 6 months in - people are great so far, but tools need a bit of work. overall--happy to be part of the company.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Dynamic and open, approachable and nice
Quelles sont les meilleures choses à propos de votre équipe?
Team mates are talented and dynamic
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
People seem to genuinely care about team mates/colleagues
Qu’est-ce qui vous rend le plus heureux au travail?
Flexibility and opportunity to apply strengths/skills
Qu’avez-vous le plus aimé du procédé d’entretien?
Interviewees were open and engaging, candid
Quelle est la meilleure partie de votre programme de rémunération?
They were able to meet my minimum ask based on previous salary packages
Other Employee Reviews for Alorica
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