Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Great Culture where people work collaboratively. It is fast paced and challenging but the company is well run and puts employee welfare as a core priority
Quelles sont les meilleures choses à propos de votre équipe?
They are smart and motivated but not egotistical.
Quelle est la meilleure partie de votre programme de rémunération?
Base pay is good, no equity for leaders but there is a short term incentive program
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are accessible, give regular corporate updates, answer any question and are forward thinking. Company is doing well.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Genuine collaboration across departments/teams. Celebrate success and invest in the soft side of business with wellness, DEI etc.
Qu’est-ce qui vous rend le plus heureux au travail?
I am challenged to learn new things and have accountability for well established goals....but best part is the people and culture
Qu’avez-vous le plus aimé du procédé d’entretien?
Got to meet alot of the people that would be stakeholders to my work and success - not just HR or my boss, but peers and others that could provide unique perspectives to the work environment
Other Employee Reviews for Alorica
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