Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Amazing company with exceptional growth opportunities. A great way to open doors within multiple departments, while expanding your understanding of business management.
Qu’est-ce qui vous rend le plus heureux au travail?
My co-workers and knowing my company cares about my opinion and contributions.
Quelle est la meilleure partie de votre programme de rémunération?
Employer match on 401k as well as competitive options across family benefits that help care for my loved ones.
Quelles sont les meilleures choses à propos de votre équipe?
They always look for ways to benefit the culture and make it a better place to call “work”, which is really a second h
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The company cares and isn’t putting on a show for clients or recruitment, they are true to their culture and deliver on their promise/commitment to their employee
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Open door policy and a true open ear. If you have a valid situation that needs caring for, they are willing to go to bat for you and your cause.
Qu’avez-vous le plus aimé du procédé d’entretien?
It’s been quite a while since I’ve interviewed within my organization, it I do like that they know who will succeed in each role based on a combination of experience and personality both, combined with contribution le
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