Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Positive, challenging/fulfilling, great team of people.
Quelle est la meilleure partie de votre programme de rémunération?
That it is fair and based on performance
Qu’est-ce qui vous rend le plus heureux au travail?
I appreciate the challenging environment and my team
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They truly care about the company and our team; easy to approach
Qu’avez-vous le plus aimé du procédé d’entretien?
The interview was only difficult due to position and the number of leaders I needed to meet with, but it was a positive (challenging) interview process.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We do a lot to create a fun, collaborative culture and it shows. We had a new team member start this week and I'm proud of what we do for our employees and can tell they were surprised.
Quelles sont les meilleures choses à propos de votre équipe?
Our team is truly a family. We all have each other's backs. While we have very different personalities, we get along very well. And we all do what it takes to deliver outstanding work. I'm proud to work with them.
Other Employee Reviews for Alorica
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