Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Amazing career opportunities, valued and appreciated for my contributions to the team and treated like family
Quelle est la meilleure partie de votre programme de rémunération?
Base salary and potential bonus
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The people and the values
Qu’avez-vous le plus aimé du procédé d’entretien?
It was a long time ago and in a different region, I don't recall
Quelles sont les meilleures choses à propos de votre équipe?
We cab be productive but also have fun, we are eager to help each other and celebrate the wins
Qu’est-ce qui vous rend le plus heureux au travail?
The people I work with, mentoring, knowing that my manager cares about me and is invested in my future, feeling like I add value
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
My manager is respectful, level-headed, provides perspective, focuses on developing strengths while pushing us to go outside our comfort zone, and is genuinely interested in our personal wellness
Other Employee Reviews for Alorica
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