Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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A company that has given me the opportunity to grow as a leader & professional, the trust that I have received from my managers and above has been extremely positive.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The transparency, Honesty and human touch
Quelle est la meilleure partie de votre programme de rémunération?
It's measured based on the performance.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We will always strive on keeping the agent's comfortable in their job environment.
Qu’est-ce qui vous rend le plus heureux au travail?
Having the opportunity to learn something new every day and shared by knowledge with the people around me.
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