Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Great experience, 3 and a half years dedicated to Alorica, and although there have been lots of challenges in every sense, I am very happy and excited about being part of this great Project.
Qu’est-ce qui vous rend le plus heureux au travail?
Opportunity to grow and learn from different roles
Quelles sont les meilleures choses à propos de votre équipe?
Great communication, eager to grow, open to feedback and teamwork.
Qu’avez-vous le plus aimé du procédé d’entretien?
It's relevant to each position and provides insight that will help you for growth purposes.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
I'd love for the company to invest more time and resources on the cultural, recognition, etc. portion.
Quelle est la meilleure partie de votre programme de rémunération?
Love the insurance and the payment questions. I think there is an opportunity for us to be competitive from a salary perspective.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Love that he involves and provides support. He also gives people the opportunity where is not about being perfect but it is aiming for excellence.
Other Employee Reviews for Alorica
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