Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Great work environment / taught me a lot and continue working with me . They help me grow in all areas i need to.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
we work together in all dicisions
Qu’est-ce qui vous rend le plus heureux au travail?
my trainees helping them be sucessful
Quelles sont les meilleures choses à propos de votre équipe?
We work together to try to get things resolved
Qu’avez-vous le plus aimé du procédé d’entretien?
dont remember its been 6 yrs since my interview
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
our teams spirit always trying to due our best to get things done
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
undevalued at times seems we are over worked i have a 45 hr schedule but working more like 55-60 hrs a week
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