Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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It`s nice to work but needs improvement.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Do not have any comments.
Qu’est-ce qui vous rend le plus heureux au travail?
Nothing in particular at work.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The environment is good since a good relationship with my OM, Trainer, and agents.
Quelles sont les meilleures choses à propos de votre équipe?
I like to work with my OM, we have a good working relationship that helps me complete my work with joy.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
They increase the amount of work for the same amount of time and they removed incentives or activities that help increase morale.
Other Employee Reviews for Alorica
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