Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Strong but thoughtful leadership. It's a fun job. The material can be challenging but people there are invested in pushing creative boundaries.
Quelle est la meilleure partie de votre programme de rémunération?
Unlimited PTO for directors and above
Quelles sont les meilleures choses à propos de votre équipe?
fun, engaged, loyal and smart.
Qu’avez-vous le plus aimé du procédé d’entretien?
my boss who really wanted to know about me.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They have really improved their communication. It's very transparent. Clear and bold leadership.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
all hands on deck. People jump in and support each other all the time.
Qu’est-ce qui vous rend le plus heureux au travail?
My co-workers first and foremost -- but also putting out great creative assets that gets people excited.
Other Employee Reviews for Alorica
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