Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Overall the experience has been good. We have trainings that help develop our leadership skills. I feel the support of my operations manager.
Qu’est-ce qui vous rend le plus heureux au travail?
My teams attitude is what makes me want to give my best.
Quelles sont les meilleures choses à propos de votre équipe?
We care about each others performance, always willing to lend a hand, show support, and have friendly competition.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
My leadership team is always looking for the best way to help, and show understanding to any problem that arouses.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We have monthly cultural celebrations that include both local and U.S holidays. Which makes us experience our bilingual culture at its highest point.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Other competitors in the area have higher salaries compared to ours, with the same benefits, and sometimes a few more benefits. At other companies, our staff salary could be compared to that of a new hire.
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