Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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This is my first call center and I loved it from the beginning until now. Everyone is friendly and they make you feel right at home. I've been with Alorica for 5 years and it keeps getting better.
Qu’avez-vous le plus aimé du procédé d’entretien?
That they never made me feel nervous. They were open to all feedback.
Qu’est-ce qui vous rend le plus heureux au travail?
That I'm working from home and most of my co-workers. The environment of my campaign.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I believe that my bonus can better due to that I provide feedback to better the agents with their work and I feel that they don't take advantage of that.
Other Employee Reviews for Alorica
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