Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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It's a people first company. They accommodate everyone's needs as much as possible. Great WAH environment and B&M environment also.
Qu’avez-vous le plus aimé du procédé d’entretien?
Streamlined and easy, pretty fast
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Everyone cares about each other. From Leadership all the way down.
Qu’est-ce qui vous rend le plus heureux au travail?
Interacting with my peers, successes with our clients, long life relationships built
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I do not feel undervalued but I do think the benefits could be better.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are always open to feedback and they listen. They challenge us sometimes but that is part of the job and the environment.
Quelles sont les meilleures choses à propos de votre équipe?
Great colleagues and great collaboration. We rely on each other when we have big projects and it helps getting other ideas and perspectives. Meetings should be less and better structured.
Other Employee Reviews for Alorica
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