Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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ALorica is a great company to work for. Flexible hours, flexible leadership, Great Culture.
Quelle est la meilleure partie de votre programme de rémunération?
Health benefits that include medical, dental and vision.
Qu’avez-vous le plus aimé du procédé d’entretien?
The interviewees made it comfortable
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Majority of the leadership is open to suggestions and driving change.
Qu’est-ce qui vous rend le plus heureux au travail?
Being able to make a difference to the company and leadership noticing
Quelles sont les meilleures choses à propos de votre équipe?
The team is very versitale and can help manage change and drive process and system improvement.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We have culture committees in the different regions that drive the culture thru contributing to causes indeed (Gifts for those in need; entertain young enthusiast that have a passion to helo those in need and we gift them $ that has been collected from the team)
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