Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Alorica provide great opportunities for its employees and to tools to ensure success. As long as you have the PASSION and it reflects on your PERFORMANCE they definitely offer endless POSSIBILITIES!!!
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I love the support I get from out leadership team. They may not ALWAYS have the answers BUT they will definitely help you find out or provide resources to help you!
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I ALWAYS FEEL appreciated by my immediate supervisors. However, it is always GREAT to have that extra incentives to validate that extra hard work we have been doing. Especially as an exempt employees, there is really no other way of making extra income (OT, incentives, commission, referral, etc.)
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