Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Upbeat, diverse and dedicated team that truly strives to make it a friendly, supportive environment!
Qu’est-ce qui vous rend le plus heureux au travail?
Getting timely feedback from my manager.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The actually listen to (and act on) our recommendations.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Everyone is focused on the same goals and if an issue arises, leadership has as much a sense of urgency as those beneath them.
Qu’avez-vous le plus aimé du procédé d’entretien?
I was interviewed by the individual who was to be my manager, so I got a good sense of personality, priorities and working environment before ever accepting the position.
Quelles sont les meilleures choses à propos de votre équipe?
They really care - not just about your work performance, but about YOU. We know what's happening in each others lives and celebrate birthdays, anniversaries, graduations and the such.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I know I'm paid less that others in my area holding similar positions. I stay because I love my manager and team...but sometimes it's tempting to listen to the headhunters!
Other Employee Reviews for Alorica
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