Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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The culture and people are really great. But keeping these great people is hard when Alorica pays below the average wage in my area.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Communications are great. They all seem upbeat and friendly.
Qu’est-ce qui vous rend le plus heureux au travail?
the culture and people. I get to work around great attitudes and meet new people everyday.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
we are very open door here. If you have a question or need help, everybody is there for you.
Qu’avez-vous le plus aimé du procédé d’entretien?
again, i would have to say the friendliness of the people. You walk in and are greeted with smiles and open doors.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Would feel better if Alorica actually researched wage averages for the area and take that into consideration for the times we are in now.
Quelles sont les meilleures choses à propos de votre équipe?
My team is small, so we are like a little family. I know I can ask them for help and they know I will help them as well.
Other Employee Reviews for Alorica
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