Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I've worked for Alorica for over 10 years. The company is obsessed with people and it shows. Over the years things have just gotten better and better. Processes, tools, technology, recognition, and rewards. The work isn't easy, but there is tremendous opportunity to advance and build a career.
Quelles sont les meilleures choses à propos de votre équipe?
We work hard and work together well
Quelle est la meilleure partie de votre programme de rémunération?
401K match and great health and dental insurance
Qu’avez-vous le plus aimé du procédé d’entretien?
Meeting multiple leaders of the company
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They truly care about employees
Qu’est-ce qui vous rend le plus heureux au travail?
Working together and winning together!
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Making Lives Better with Alorica provides grants to help employees and community members in need
Other Employee Reviews for Alorica
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