Alorica – Empowering, inclusive, agile, cool, fun and socially responsible | Comparably

Alorica – Empowering, inclusive, agile, cool, fun and socially responsible

Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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3110
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Empowering, inclusive, agile, cool, fun and socially responsible

Quelle est la meilleure partie de votre programme de rémunération?

Management Incentive Program that is performance related

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Open, honest, fair, diverse, smart, decisive

Qu’avez-vous le plus aimé du procédé d’entretien?

Thorough, multi-level interviews to get a 360 degree assessment

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

Our values which promotes diversity, is global and is based on mutual respect and passion to deliver

Qu’est-ce qui vous rend le plus heureux au travail?

My team, the work environment and what we do for our clients and their customers every day

Quelles sont les meilleures choses à propos de votre équipe?

Goal oriented, team work, live by Alorica's values, inclusive and want to deliver impactful outcomes for our clients and for the company

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