Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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great experience. needs improvement at several levels. great opportunities. needs diversity training.
Qu’avez-vous le plus aimé du procédé d’entretien?
the Recruiter and Recruiting Team were all smiling...
Qu’est-ce qui vous rend le plus heureux au travail?
my Manager. her vibrancy to ALWAYS be positive.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Making Lives Better. we know how to GIVE BACK to community and one another.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
they ENJOY communicating and providing us w/the necessary tools to do the things we need to do effectively!
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
i believe we should have QUARTERLY or BI-ANNUALLY reviews and performance reviews AND ALLOW THAT to be the basis on how we acquire a salary increase on a regular and continual basis. we shouldn't have to wait 2 or 3 years for proper compensation and/or an incremental increase in our salaries.
Quelles sont les meilleures choses à propos de votre équipe?
comradery. communication. comfort of feeling and knowing we can talk with one another openly and freely. honesty. work ethic. ALWAYS being on time to work. . . AND IF NOT. .it's communicated to our Manager and we're all aware. AGAIN... STRONG work ethic among us all.
Other Employee Reviews for Alorica
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