Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Friendly, helpful colleagues. Everyone believes in the vision and excited about what we do!
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Always supportive and willing to lend a hand.
Quelles sont les meilleures choses à propos de votre équipe?
Supportive, collaborative, and working toward the same goals.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The fact that we've created it! It promotes buy-in.
Qu’est-ce qui vous rend le plus heureux au travail?
Making a difference and leading our people to success.
Qu’avez-vous le plus aimé du procédé d’entretien?
The way Aloricans spoke about the company - proud, excited, etc.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I don;t feel undervalued. Benefits are expensive and there is opportunity for salary level-setting (from an industry perspective). It's good to see my Executive Leadership Team working to fix.
Other Employee Reviews for Alorica
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