Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I have worked for Alorica for almost 13 years, I love being part of culture that prides itself on being kind to your fellow human. A company that promotes diversity and is willing to go the extra mile to make sure everyone is included.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are understanding and supportive.
Qu’est-ce qui vous rend le plus heureux au travail?
I like that I get to interact with different people.
Quelles sont les meilleures choses à propos de votre équipe?
I like that everyone's opinion is heard and new ideas are encouraged to be shared.
Qu’avez-vous le plus aimé du procédé d’entretien?
I liked that it was done in a conversational way that made me feel confident and at ease.
Quelle est la meilleure partie de votre programme de rémunération?
My 401k. I've never had one before and I like that they also match contributions. Gives me a sense of security for the future.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
I like that there is always something different to do. I really enjoy the fact that I get to help people in a positive way.
Other Employee Reviews for Alorica
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