Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I've been in the company for years, almost a decade. I learned a lot from my colleagues, and in my passion to work responsibly. I've been with co-workers and superiors who are either strict or lenient but I appreciate those who believe in my capability to work independently and passionately.
Quelles sont les meilleures choses à propos de votre équipe?
supportive team members and team leaders
Qu’est-ce qui vous rend le plus heureux au travail?
promotions, salary increase, and supportive leaders and team members
Qu’avez-vous le plus aimé du procédé d’entretien?
when they make applicants comfortable
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
supporting each members, and believing in my capability to work independently
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
when members and leaders are supporting each other to complete a task at a given timelines
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
i feel somehow valued here, but I would feel more valued if I am paid around my asking for the new position I am offered to recently.
Other Employee Reviews for Alorica
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