Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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The only complaint I have is that there is a huge gap in communication. A lot of times inforamtion is relay after the fact
Quelles sont les meilleures choses à propos de votre équipe?
The willingness to go above and beyond
Qu’est-ce qui vous rend le plus heureux au travail?
Knowing that I can make a difference
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are always available to assist with questions
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We are encouraged to be our best selves
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I get the respect from Leadership for my hard work but Alorica does not compensate the lower level staff appropriately for their hard work
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