Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Currently the company is giving me a privilege to have work despite of the global crisis. The company is still giving what their employee needs.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They know what is best for the team.
Quelles sont les meilleures choses à propos de votre équipe?
You can express your opinions and the team is very open.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Everyone is very cooperative and was able to understand every situations.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I think the company need to review the market value and review some benefits.
Qu’avez-vous le plus aimé du procédé d’entretien?
The company is looking on the capabilities and was able to know what best on the candidate.
Qu’est-ce qui vous rend le plus heureux au travail?
My team and the way I help other department with their queries. I used to finished task and that made me happy.
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