Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
HR or Marketing? Claim Your Free Employer Account
Very challenging and sometimes stressful, but each day those challenges are faced and worked thru. It's a great experience to continue working with Alorica.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Keeping a level of professionalism and service.
Qu’avez-vous le plus aimé du procédé d’entretien?
Sharing expectations and finding a mutual agreement.
Qu’est-ce qui vous rend le plus heureux au travail?
Being able to complete tasks that need my help.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They listen and work with you side by side giving guidance for issues you need help resolving.
Quelles sont les meilleures choses à propos de votre équipe?
We support each other and use teams to stay connected and let each other know what's going on.
Other Employee Reviews for Alorica
×