Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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There's a Work life balance!
Qu’est-ce qui vous rend le plus heureux au travail?
we are able to work at home and I feel appreciated. :)
Qu’avez-vous le plus aimé du procédé d’entretien?
Fast pacing, keep me inform when there's a change on interview schedule.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
compare to other company with the same positon/level and industry, Alorica compensation is undervalued.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
carefully review existing rules and policy and amend if needed for the benefit of the most.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We have happy hour with the whole team every month. We have a virtual bonding. :)
Quelles sont les meilleures choses à propos de votre équipe?
Open, my manager and leader are reachable. We can also raise our issue and they are open for any suggestion for process enhancement.
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