Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Alorica gives me a lot of experience since it was my first company after I graduated from college. I really build my dreams on this company. I started nothing but now I was able to provide to my family.
Qu’est-ce qui vous rend le plus heureux au travail?
I'm motivated by the incentives and my lovely and energetic co-workers.
Qu’avez-vous le plus aimé du procédé d’entretien?
It was not easy but you will learn so much from it.
Quelles sont les meilleures choses à propos de votre équipe?
3 years of working, I only had two teams. Both of them is great.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
If you are a money driven person, you will always aiming to get incentives every month. They motivate us by telling, if you work hard you will get paid more.
Quelle est la meilleure partie de votre programme de rémunération?
Because I'm on sales account, we do have complexity allowance that adds up on my basic pay. It was a really big help especially to me since I'm a breadwinner. Aside from that, I also enrolled my parents to HMO benefits. It actually give me peace and ease
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I worked on sales account, so we all know that it was hard but i managed to stay for almost 3years and that is because of the management team. They will push you to achieve and to believe that you can to hit your daily target. I was able to earn because of that. So I'am beyond grateful.
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