Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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It has generally a chill vibe. What I find lacking is mostly on employee retention such as benefits including separation pay even for employees who have worked for more than 10 years with the company.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
My work colleagues and the chill environment
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Not a lot of benefits/allowances compare to other companies and you really cannot enjoy the allowance as it split in pay outs. Would rather receive it once a month. Also, no separation pay for resigning employees even if you had worked for more than 10 years.
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