Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I love working for Alorica because it's like a family atmosphere. Everyone works together as a team to accomplish goals which makes a great working environment.
Qu’est-ce qui vous rend le plus heureux au travail?
Collaborating together and accomplishing goals set forth.
Quelle est la meilleure partie de votre programme de rémunération?
Insurance benefits and paid time off.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are very supportive and provide clear goals to achieve.
Quelles sont les meilleures choses à propos de votre équipe?
Collaboration is great! We come up with initiatives together which is fantastic
Qu’avez-vous le plus aimé du procédé d’entretien?
Very quick and easy to complete the application. The interviewer asked great questions which made me think outside the box.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Treated as if we are a family. We do a lot of engaging activities and listen to our people. If any opportunity comes up, we work on making the employee experience better.
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