Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Lots of people to support you in your goals. Room to advance if you demonstrate that you're a hard worker and willing to put in the effort.
Qu’est-ce qui vous rend le plus heureux au travail?
Interacting with my team, I truly enjoy my coworkers.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The benefits package is extremely expensive and not really achievable for entry-level employees.
Qu’avez-vous le plus aimé du procédé d’entretien?
Interviewers were warm and engaging. It felt like you were being welcomed, not interrogated.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Knowledgeable and engaging, they get involved with all employees and are "real", not just figureheads.
Quelles sont les meilleures choses à propos de votre équipe?
People are fun to work with and care about one another as individuals, not just what they can do for you.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Management is focused on improving the experience for employees. The job can be hard, but managers try to make it enjoyable anyway.
Other Employee Reviews for Alorica
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