Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
HR or Marketing? Claim Your Free Employer Account
Comfortable space and surrounding, lots of enjoyable staff activities and friendly staff and managers. Training for new staff members could be more structured.
Quelles sont les meilleures choses à propos de votre équipe?
Their kind personalities and voices, IT skills
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The general care for employees
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are patient and have advance IT skills, they are remotely organized
Qu’est-ce qui vous rend le plus heureux au travail?
To know that my task/duties are done correctly and on time, I like outside of work activities, the music playing in the background
Qu’avez-vous le plus aimé du procédé d’entretien?
The fact that the interviewer emphasis was mostly on finding someone to provide good customer service for their employees and properly addressing issues they had
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I don't feel undervalued, but would prefer a little bit more flexibility re working hours (covid related) and flexibility when the workload is high or low.
Other Employee Reviews for Alorica
×