Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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The Alorica workplace environment is transparent with open and honest communication. It is also a passionate environment that engages and inspires employees to do well in their roles for their own satisfaction and for the success of the company.
Quelles sont les meilleures choses à propos de votre équipe?
Friendly, engaging, collaborative, flexible, supporting and inclusive.
Qu’est-ce qui vous rend le plus heureux au travail?
The challenging and engaging work that I do and satisfaction that I have helped the company be successful.
Quelle est la meilleure partie de votre programme de rémunération?
Alorica offers a 401K with company matching, the employee can select life insurance for spouses, health insurance for pets, generous PTO time and holidays.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Alorica's Leadership Team is honest and genuine, they are positive, recognize and reward efforts, listen to people, have a clear strategy for the success of the company and they work hard.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The culture and environment at Alorica is positive with good employee morale, good productivity and efficiency. The positive culture and environment also lends itself to reduce stress in the workplace.
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