Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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On my almost 1 year of stay I must stay I worked well at Alorica and gave me something more I could have on my career growth
Quelles sont les meilleures choses à propos de votre équipe?
Most of my team mates were highly spirited and actively working at their very best.
Qu’est-ce qui vous rend le plus heureux au travail?
Most of the time is was co-workers as well as some clients whom were interacting with.
Qu’avez-vous le plus aimé du procédé d’entretien?
There are lot to mention but I like the most on how are they are discussing me the career growth
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The fairer the better, if you have a lots or volume of work was loaded at least the compensation reflects it.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The one who is not acting only as a leader but also a family who will support you every lead of the way. The one who lifts you.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
As of now we are working at home, I haven't much experienced working on the site/office but I know the feeling of working at onsite were a lot better as you can interact w/ each other. The positive aura of culture and environment working on a company specifically Alorica was being lively.
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