Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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This company cannot offer competitive compensation so all of my referrals do not proceed to their application once they knew the offered salary. Employees who rendered services for years has a low salary than new hires or newly promoted.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Our team support each and everyone.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
This company must know how to love its employees.
Quelles sont les meilleures choses à propos de votre équipe?
We look together for a new job outside the organization.
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
Interview process for our team is easy. Recruitment must be expedite.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
My manager and supervisor cannot support our team very well because they are not fully hands on to our process.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
New hires and newly promoted, same with my post receives higher salary than me. I lead the training to all newbies so this is very unfair for me.
Other Employee Reviews for Alorica
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