Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Alorica tries its best to provide good experience to its employees, but there are still areas that it has opportunities to improve.
Quelle est la meilleure partie de votre programme de rémunération?
Fair rate and health benefits coverage
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are not as strict and harsh as leaders.
Quelles sont les meilleures choses à propos de votre équipe?
Easy to get along with
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