Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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Employee support is very important to Alorica. My managers have been very supportive in difficult times.
Quelles sont les meilleures choses à propos de votre équipe?
We have good communication and we support each other.
Qu’est-ce qui vous rend le plus heureux au travail?
Being able to help people by providing them with a job.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
A better payrate across the board to reflect today's cost of living.
Qu’avez-vous le plus aimé du procédé d’entretien?
I was interviewed quickly and given a job in less than a week.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
My leadership team makes sure that we know which direction we are heading and they are readily availble.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Feeling good about going to work. I am able to work from home, which for me is important.
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