Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I consider this is an inclusive company, with employees from different parts of the world and the company aknowledges the employees efforts and compensates those efforts.
Quelles sont les meilleures choses à propos de votre équipe?
The team is friendly and willing to help.
Quelle est la meilleure partie de votre programme de rémunération?
You get to have health insurance and often bonuses on the overtime hours worked.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I like that they see the good on our work and correct the not so good.
Qu’est-ce qui vous rend le plus heureux au travail?
Customers who appreciate the agents effort and say it in the call as well as the appreciation from coworkers and superiors.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
There is a culture diversity at the company and even though some days are very busy the rest of the days feel comfortable.
Qu’avez-vous le plus aimé du procédé d’entretien?
I liked that even though my French skills are not as great as I wish they were, my manager offered me a Spanish position.
Other Employee Reviews for Alorica
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