Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I only gave a low rating on our site director because no one can tell me at this time who it is. With the changes to work at home I understand but I can't rate someone I have never met or don't know.
Quelles sont les meilleures choses à propos de votre équipe?
We all get along and are helpful
Qu’est-ce qui vous rend le plus heureux au travail?
helping people and working on a team
Qu’avez-vous le plus aimé du procédé d’entretien?
My interviewer was amazing and I wish she and I had more time to talk.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
I like the fact that the company looks out for it's employees and the MLBA program
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
well since my first paycheck has not been applied to my bank account yet and getting the situation addressed has been difficult I can't say that I am happy with how it is turning out at the moment.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
In training we meet so many people I get the basic understanding of my direct team and I am very confident in their ability to help me with adjusting to the new role. However I am not sure who my executive team is and I am having trouble communicating my needs beyond my team manager.
Other Employee Reviews for Alorica
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