Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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How we eagerly help each other.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
That the agents are eager to help each other, and that some upper management are help as well.
Qu’avez-vous le plus aimé du procédé d’entretien?
Being able to learn about the company, all my questions were answered and the ease of doing it over the phone.
Qu’est-ce qui vous rend le plus heureux au travail?
The work that I do in Costco Concierge to help Costco members to resolve their technical issues has been very rewarding when they are pleased with my help, plus, I get to work from home.
Other Employee Reviews for Alorica
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