Alorica Compagnie réclamée
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Lire la suite
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I have been welcomed in the Alorcia family with open arms. I not only feel that I have voice within the company, but know that I have voice in the company that will be heard.
Quelle est la meilleure partie de votre programme de rémunération?
Having full health care benefits. Not having to worry about not getting paid on time, and always having the leadership team working with you to ensure you have everything you need.
Quelles sont les meilleures choses à propos de votre équipe?
We are always having a fun time. Even though we are at work there is something going on to ensure that we are not only being productive but that we enjoy our careers.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The fact that they are leaders not managers. A manager will boss your around and tell you what to do were a leader will get down in mud with you and work along side you.
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