Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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Very abrasive team manager, still have not received aign on bonus after graduating tech support training.
Quali sono alcune delle cose migliori della tuo team?
They are understanding and we share our experiences.
Che cosa ti rende più felice sul posto di lavoro?
My coworkers I started with.
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
How positive & uplifting the managers who hired me were.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
The fellow coworkers but team managers aside from one are extremely abrasive.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Not given positivity for good ethic. The TM only gives negative feedback and threats.
Che cosa deve fare il gruppo dirigente per migliorare?
Understanding, remembering when they started out, being realistic, motivating employees by not just negatives. Constructive criticism, not threats.
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