Alorica società ha sostenuto
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leggi di più
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Not LGBT friendly at all
Che cosa deve fare il gruppo dirigente per migliorare?
Trans supportive workplace and education
Che cosa si deve cambiare affinché la cultura aziendale migliore?
If I have to be deadnamed and mis gendered to work, I am not okay.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Post Covid this company makes ZERO accomadations for trans employees (won't even change my name in non alorica systems they use) Everyday I am dehumanized on the job. If you are trans stay away, they will not help you.
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